NOTIFICATION OF POTENTIAL DATA BREACH AS OF MARCH 16, 2025

At Sand & C Travel, we deeply value our relationship with you, our clients, and the trust you place in us by planning your precious vacations through our travel agency.  Part of that trust includes securing your personal data in our system. We recently learned that our offsite computer server appears to have been breached despite security measures that were in place.  Our technology advisor has locked down the server as we further investigate the extent of the breach.

We wanted to make sure that you are aware of the following personal data we maintain on the server which could have potentially been compromised:

Legal Name(s)

Address(es)

Phone Number(s)

Email Address(es)

Dates of Birth

Gender

Credit Card Information (note that we do NOT store security codes)

After a data breach, the Federal Trade Commission (FTC) recommends that you place a free fraud alert on your credit file. A fraud alert tells creditors to contact you before they open any new accounts or change your existing accounts. Contact any one of the three major credit bureaus. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts. The initial fraud alert stays on your credit report for one year. You can renew it after one year. 

Equifax: equifax.com/personal/credit-report-services or 1-800-685-1111

Experian: experian.com/help or 1-888-397-3742

TransUnion: transunion.com/credit-help
or 1-888-909-8872

Ask each credit bureau to send you a free credit report after it places a fraud alert on your file. Review your credit reports for accounts and inquiries you don’t recognize. These can be signs of identity theft. If your personal information has been misused, visit the FTC’s site at IdentityTheft.gov to report the identity theft and get recovery steps. Even if you do not find any suspicious activity on your initial credit reports, the FTC recommends that you check your credit reports periodically so you can spot problems and address them quickly. 

You may also want to consider placing a free credit freeze. A credit freeze means potential creditors cannot get your credit report. That makes it less likely that an identity thief can open new accounts in your name. To place a freeze, contact each of the major credit bureaus at the links or phone numbers above. A freeze remains in place until you ask the credit bureau to temporarily lift it or remove it. 

We recommend that you visit the FTC’s website, IdentityTheft.gov/databreach, about steps you can take to help protect yourself from identity theft. The steps are based on the types of information exposed in this breach.

You should also review your credit card accounts for any unusual activity.  If you see any unauthorized charges, please contact your credit company immediately.  The phone number should be on the credit card.

We sincerely regret the incident and any inconvenience that it may cause you.  Of course, feel free to reach out to us with further questions or concerns.